Terms of Service
Effective January 1, 2025
Acceptance of Terms
By accessing or using the VeraLuna website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. We reserve the right to update these terms at any time, and continued use constitutes acceptance of any changes.
Use of Service
You may use our services for personal, non-commercial purposes. You agree to provide accurate information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Products & Descriptions
We strive to display our crystals as accurately as possible, but natural crystals vary in color, pattern, and size. Product photos are representative and your crystal may differ slightly from what is shown. All crystals are genuine, AAA+ certified, and ethically sourced as described.
Orders & Payment
By placing an order, you are making an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including stock availability or suspected fraud. Prices are listed in EUR and are subject to change without notice. Payment is processed securely through our third-party payment provider.
Intellectual Property
All content on this website — including text, images, designs, logos, the natal chart algorithm, quiz content, and crystal recommendation system — is the property of VeraLuna and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.
Wellness Disclaimer
Crystal wellness is a complementary wellness practice and is not a substitute for professional medical advice, diagnosis, or treatment. The information provided on this website, including natal chart analyses and crystal recommendations, is for wellness and educational purposes only. Always consult a qualified healthcare provider for medical concerns. Individual results vary and we make no guarantees about specific health outcomes.
Limitation of Liability
VeraLuna shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products. Our total liability for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim.
Governing Law
These terms are governed by and construed in accordance with the laws of the Republic of Slovenia and applicable EU regulations. Any disputes arising from these terms shall be resolved in the competent courts of Ljubljana, Slovenia.
Contact
If you have questions about these terms, please reach out to our team.
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